Every guest gets an iPhone when they come to stay at the unhotel. It’s a bit like the phone you’d find in your hotel room; you can use it to set up wake up calls, order room service, and get in touch with the concierge.

A typical hotel room phone. Old and weary. 

And yet, it really is nothing like that phone you'd find in your hotel room.  For starters, it's an iPhone, so you can take it with you around London. While you're out, you have access to a personalised guide from the host, which includes; best breakfasts, what to do with the kids and where to find the coolest clubs and bars in town. 

The iPhone can help you out around the home too. So, if you need to know how to use the washing machine or work that fancy coffee machine, just open the app, scan the nearby bar code sticker, and the instructional video appears instantly on your phone. 

Oh, and one other thing. Make sure to keep your eyes out for bar code stickers around the home, as some of them reveal the stories behind objects in the home like interesting works of art or an eclectic record collection.  

And that is how we've brought the hotel room phone up to date. 

The onefinestay app: maps, videos and your personalised guide to London.